PSBD - NEW MODEL QUESTIONS - 2020 Edition (03)

PSBD - NEW MODEL QUESTIONS
201) If a person is waring a head covering of cultural, religious significance what may be required
 in regard to search of this area?
a) A Written letter from the boss
b) A location set aside which is a private search area
c) None of these
202) If a person refuse to b e searched on entering an establishment what should happen?
a) Make a telephone call to the boss and ask for a pass
b) Move the person to the coffee room and await further instructions
c) Deny access, record personal details , report occurrence
203) Common examples of prohibited items in airports are-
a) Radio equipment
b) Flammable gasses , liquids gels
c) Furniture
204) Common examples of prohibited items in National borders are –
a) Cameras and recording device
b)Untaxed goods
c) Untaxed car and boat
205) If you have to handle confiscated items what provisions must be taken?
a) Use a notebook
b) Wear sunglasses to ensure good eyesight in the sun
c) Wear gloves to prevent contamination of evidence
206) Should you secure confiscated items?
a) Yes b) No b) Depends on what it is
207) Should you label and log confiscated items?
a) Yes b) No c) Maybe depending on what it is
208) Who can search female visitors?
a) Anyone on the search team
b) A female searcher only
c) Male police
209) How often should the security shift check the HHMD for serviceability of use?
a) Annually b) Daily c) Weekly
210) What is the definition of a screening point?
a) The point of entry, exit or transition within a site where personnel are required to be searched
b) A point near the exit where the fire and evacuation procedures are displayed
c) None of these
211) Which the correct layout for an access control point?
a) The response zone , the approach zone , the access control zone
b) The access control zone , the approach zone the response zone
c) The approach zone, the access control zone , the response zone
212) Which is the correct statement for access control?
a) Account for people and vehicles location at all times
b) Observe the number of pedestrian entering the facility
c) Observe the number of vehicles entering a facility
212) What are the 3 principles of access control?
a) Permission , verify identity , control identity
b) Display ID , Biometric scanning , RFID card
c) Check cars , check people , check buildings
213) Which is the most commonly used method of recording who comes in and out of a site?
a) Key register b) Access control log c) Health and safety check sheet
214) What is to be updated regarding maintenance of equipment ?
a) Equipment maintenance and inspection logs
b) Notebook
c) Access control sheets
215) When would you need to use and escort?
a) Someone who has not been to the site before
b) Someone who you don’t trust
c) Someone who is not security cleared
216) When someone wants to leave your site, what must be returned?
a) Their belongings
b) Their temporary security pass
c) Their vehicle
217) What must be verified before someone enters a site?
a) vehicle registration
b) The person’s identity
c) The persons movements
218)What rules are in place that ensure you operate within the law?
a) standard operating procedures( SOP)
b) OSHAD c) ADMCC
219) What should be inspected at an access control zone?
a)Bags b) ID c) Tickets
220) What is one of the duties of the shift supervisor?
a) Make sure you are fed
b) Make sure you are on time
c) Coordinate duty rotation
221) Which electronic access system requires a number code?
a) Pin code entry b) Eye scanner c) Fingerprint reader
222)What must mechanical equipment that is used to control access be inspected for?
a) Damage and wear b) Rust c) Loose fitted items
223) what is the duty of the movement controller?
a) The movement controller is responsible for moving people that should not be there
b) The movement controller is responsible for progressing site users forward into the
 access control zone
c)The movement controller is responsible for moving vehicles
224) What is the purpose of access control policy?
a) stop vandalism
b) To deter criminals from entering the site
c) identifying and dealing with security risk facing the organization, its staff and visitors
225) What are all visitors to site required to do?
a) Empty their bags
b) Sign in and sign out of the site
c)Sigh the health and safety register
226) Staff who are issued with company ID, should do what if it is lost?
a) Inform company immediately
b) Inform the police
c) Look for it immediately
227) Which of the following are prohibited when in a vehicle at and access point?
a) Honking your horn
b) Tailgating
c) Flashing your light
228) Contractors are required to sign what at the access point?
a) Victors log b) Contractors log c) Vender log
229) How would you describe a vendor?
a) Vendors are those who provide fuel , food , water and other supplies
b) Vendors are those who provide cleaning services
c) Vendors are those who provide only office supplies
230)What are physical system that assist in access control?
a) Cones , Road block , Search lanes
b) Dogs , search lights , checkpoint
c) Traffic gates , barriers , electronic card access
231) What are the 2 basic requirements of personnel access?
a) Determining identity and determining level of access
b) Determining if you know the person and where they are allowed to visit
c) Determining if they have ID and vehicle pass
232) What should you maintain in order to avoid conflict?
a) Awareness b) Atmosphere c) Sense of humor
233) Which of the following contribute to conflict in the workplace?
a) some one smells b) Lack of personal space c) Bad attitude
234) Which of the following are an external cause of conflict?
a) Bad location b) angry customer c) untidy office
235) Most conflicts have their roots in uncertainty, and negotiation is a way of managing what ?
a) Resultant risk b) Failure c) Inputs
236) What is the process when one person believes that other has frustrated, or is about to
 frustrate , known as ?
a)Risk b) Conflict c) Poor management
237) What is the best conflict management style?
a) The avoiding style
b) The problem- solving style
c) The bargaining style
238) When you experience conflict with someone else you should always remember to
 compromise . ( True / False/ Neither)
239) Which of the following is an example of negative communication?
a) shouting at the person to show your authority
b) Telling a person to calm down after a fight
c) Politely refusing entry to a customer who does not meet the entry requirements
240) Why should the use of force be left as a last resort?
a) You may lose the fight
b) For the safety of yourself and others
c) The customer might bring his friends
241)Which of the following is most likely to aggravate a customer?
a) Taking the customer seriously
b) Giving the customer a free drink
c) Not listening to the customer
242) What is workplace violence?
a) Being assaulted in circumstances relating to work
b) Being assaulted by a customer
c) Being assaulted by your manager
243) Why is it important to report all incidents of violence?
a) To pick up trends
b) To look good in front of your manager
c)To get a pay rise
244) Which of the following physical stances would help in conflict situation ?
a) Standing face to face with the customer
b) Pointing a finger at the customer
c) Showing open hands to a customer
245) Which of these would not be good war to de-escalate a potential conflict situation?
a) Showing empathy b) Using humor or sarcasm c) Listening actively
246) What is one of the main reason for reviewing incidents of work related violence ?
a) The assess whether management instruction were followed when dealing with the incident.
b) To improve the way that similar situation are handled in the future
c) To gather evidence required to prosecute everyone involved in the incident
247) Which of these is a non verbal way of signaling non aggression?
a) Standing square on to the other person
b) Only paying particle attention to the other person
c) Gesturing with open palms
248) What is the best definition of a win-win approach to a conflict situation?
a) A solution which allows both parties involved in the situation to come away feeling
 satisfied with the outcome
b) Explaining company procedure to the unhappy person so that they understand why
 you cannot help them
d) Getting a colleague involved in the situation to see if they can find a resolution to the
problem
249) What is the final stage in the escalation of a conflict situation?
a) Threats b) Violence c) Anger
250) What is meat by the term critical incidents?
a) An incident that does not cause disruption to normal operations
b) An incident that may cause significant disruption to normal operations, or serious
 harm to people property or information
 c) An incident that may cause signification disruption to operations , but only causes
minor harm to people and property
251) What makes an incident critical?
a) The impact it has on people and buildings
b) The impact it has on the surrounding area
c) The impact it has on a business or organization
252) Security staff can reduce the impact of a critical incident through rapid and accurate
 response in order to ?
a) Stop damage, isolate the threat, add non-essential tasks hand over the emergency area
b) Reduce damage, stop risks isolate personal in a danger area, hold back the emergency
 services response
c)Reduce damage, isolate risk and threats, remove non essential personnel from the
are, coordinate emergency service response
253) What is a specific incident within a government building?
a) Fire, serious illness armed attack, teacher strike, IT breach or data loss
b) Fire , mass protest , terrorism, IT breach or loss of data
c) Violent conduct , sever weather , terrorism
254) What is a specific incident within hotels and tourist sites?
a) Fire, Violent conduct, terrorism , missing children
b) Spectator violence fire terrorism , stampede , kidnapping or missing child
c) Violent conduct , sever weather , terrorism
253) What is a specific incident within parks, beaches and public areas?
a) Violent conduct, Sever weather , Terrorism
b) Fire , theft , missing children , water leaks
c) Power failure sabotage, theft , terrorism , water leaks
254) When responding to an incident the security guard should think about what?
a) Take into account health and safety, cordon of a threat
b) Assess risks to health and safety , reduce the risk of further damage , isolate the
 threat or hazard
c) Record health and safety issues, cordon of any risk or damage, ignore any threat
255) If you see someone trespassing what should you do?
a) Escort the person away and take a note
b) Report immediately to the control room , do not speak with the trespasser
c) Report immediately to he control room , attempt to speak with the trespasser
256) What does sop stand for?
a) Standard operation protocol
b) Stand open point
c) Standard operating procedure
257) What is classed as violent behavior?
a) If any person is committing unarmed violence towards other
b) If a person is threatening another person
c) If you see somebody who is shouting at another person
258) What is the first thing you should do if you see somebody who is violent ?
a) Take notes and talk to the person being violent, escort the violent person away
b) Deal with the offender by , using rapid physical intervention using defensive
techniques and restrain the offender
c) Call the police and escort the offender away from the situation
259) What is the first thin you should do if you see someone action in a suspicious way ?
a) Report them immediately to the control room
b) Take a note of them and writhe this information in your note book
c) Maintain visual contact and continue your patrol
260) What should you do if you find a hazardous substance exposure?
a) Take a sample of the hazardous substance and take it back to the control room
b) Report the incident to the control room take a sample
c) Assess the type of substance and establish a safe distance report the incident to the
 control room , determine if the substance can be contained by the security staff in the
 location .
261) If a fire is detected what should you do?
a) Raise the alarm, give clear calm directions to leave the area via designated fire
 routes, assess the potential for fighting the fire
b) Raise the alarm , ensure members of the public no where to go fight the fire
c) Keep calm shout “fire fire fire “ Lock for the cause of the fire and put it out
262) If an armed attack is taking place you should .
a) Become a super hero and save the day by defeating the attacker
b) Report immediately to the control room with the attackers detail, dealy the attackers progress
c) Call for police support and tell the control room that you have the situation under control
263) What are the signs of a suspicious package or device?
a) It has a returns address, stains , strange smell strange sound, unexpected delivery ,
strange deliver instructions
b) It has no returns address, stains , strange smell , strange sound, unexpected delivery,
strange delivery instructions
c) It has a returns address , stains, strange smell , no sound , unexpected delivery the
correct delivery instructions
264) How could you receive a bomb threat?
a) By telephone call , handwritten letter, email
b)WhatsApp message , skype , someone tells you
c) By telephone call , postcard , text
265) If you see a suspect package you should
a) Use a radio and activate the fire alarm system
b) Do not use a radio, Do not activate any fire alarm
c) Do not use a radio, activate the fire alarm
266) What is the blast safety distance outside for a pipe bomb?
a) 500m b|)1000m c)350
267) What is the blast safety distance outside for a car bomb?
a) 500m b)350m c)1000m
268) What is the blast safety distance outside for a Semi trailer bomb?
a) 1500m b)2800m c)1000m
269) What is the blast safety distance outside for a Moter bike bomb ?
a) 500m b)2800m c)1000m
270) What are the four c’s ?
a) Confirm , clear , cordon , control
b) Clear , comfort , cordon , control
c) Clear , comport , cordeen , crative
271)What does CIT stand for?
a) Cash in transit
b) Cheuqe in transit
c) Club in troop
272)What is the CIT driver responsible for ?
a) Carry the CIT container whilst walking
b) Walks with and protects the courier
c) Responsible for navigation, driving and parking the vehicle
273) What is the escort responsible for ?
a) Carry the CIT container whilst walking
b) Walks with and protects the courier
c) Responsible for navigation, driving and parking the vehicle
274) What is the courier responsible for
a) Carry the CIT container whilst walking
b) Walks with and protects the courier
c) Responsible for navigation, driving and parking the vehicle
275) What documentation is reuired for CIT?
a) The guard report
b) The time on and off report
c) Police information card
276) Who is responsible for licensing and inspection CIT companies?
a) PSBD b) Police c) FRLH
277) The conduct of CIT operation in the UAE is governed by chapter ….. of the ministerial
decision no ?
a) Chapter 3 b) Chapter 4 c) Chapter 6
278) When preparing to use the armored vehicle to complete a CIT task the crew should inspect
the ?
a) The wheels b) The engine and interior c) 360 cameras, access locks
279) While on the road crew should ?
a) Listen out to the radio
b) Update the central control room on progress
c) Check the vehicle inventory
280) When approaching the intended dismount point crews should ?
a) Visually scan the area for potential risks and threats
b) Make a phone call to your buddy
c) Look through the window for further instructions
281) The size of a CIT crew may vary but a common example is ?
a) 1 driver , 1 escort b)1 driver , 1 currier , 3 escort c) 1 driver , 1 currier , 1 escort
282) At the transfer area the escort team will do the following ?
a) Go to the mall and check the status
b) Radio check the driver confirming safe arrival
c) Look through the window for further instructions
283) When returning to the vehicle from the transfer area the escort team will do what ?
a) Make sure that there boots are polished
b) Ensure that the crew are fully hydrated for the return trip
c) Adopt an appropriate walking formation for the route
284) What does ATM stand for?
a) Arrest telephone mike
b) Automated teller machine
c) Automated transmission mike
285) What is the definition of an attack?
a) A direct assault by criminals on a CIT crew, vehicle or cash holding devices or personnel
b) A fight which cause much anticipated noise
c) A loud and semi aggressive altercation in the mall
286) What is the definition of an armored vehicle?
a) A vehicle that is soft skinned and easily damaged
b) A vehicle tat has been hardened to with stand fire, and unauthorized intrusion to an
 attack
c) None of these
287) Within an organization providing CIT service, there are 2 main categories of staff which are
 they?
a) Administration , operational
b) Operational , Regional
c) Administration , combat assistance
288) What checks should be carried out on vehicles on a daily basis?
a) Fuel and radio b) Tyres, seatbelts c) Alarm system , vault and compartments
289) When mounted in the armored vehicle crews should do the following ?
a) Go to sleep b) Read a newspaper
c) Report progress through scheduled communication checks
290) What documentation is required for CIT?
a) The guard report
b) Walks with and protects the courier
c) Police information card
291) List four pieces of task equipment circle the correct list
a) Coin bags, pellet gun , papper spray , hand bad
b) Armoured vehicle , CIT container , Coin bags , Handheld reaccept scanner
c) Coin bags , papper spray , IT container , Hand bag
292) How many parts is a CIT operation divided into ?
a) 3 parts b) 2 parts c) 5 parts
293) What is the composition of a 5 person CIT crew?
a) 4 escorts , 1 driver b) 4 escorts , 1 courier c) 2 couriers , 1 driver , 2 boss
294) What is the composition of a 4 person CIT crew?
a) 3 escorts , 1 courier b) 2 escorts , 1 driver , 1 courier c) None of the mentioned
295) What is the composition of a 3 person CIT crew?
a) 2 escorts , 1 courier b) 2 drivers, 1 escort c) 1 driver 2 escorts
296) Regarding bank security , what does OPZ stand for?
a) Outer public zone b) Other play zone c) Other pay zone
297) Regarding bank security , what does IPZ stand for?
a) Inner public zone b) In point zone c) Identify people zone
298) Regarding bank security , what does PZ stand for?
A) Public zone b) play zone c) Play zebra
299) HVAC stads for heating ventilation and air con. ( Yes / No / May bee )
300) PIN stands for personal identification Number. ( Yes / No / May bee